Nice product, might get something different though
I've used this rack now for almost three years and I have only two real complaints. The rack is designed to hold four bikes, but they must be pretty narrow (like road or cyclocross or triathlon bikes) to be able to get four on at one time. I ride a mountain bike so when myself and anymore than one other friend ride, it's a struggle to get even three mountain bikes on it. Also difficult to use the cages with mountain bikes. My other complaint is that it's heavy. Otherwise it's been a good purchase, everything else works as it should.