Under the Thule Guarantee, Thule will warranty all Thule
branded products under the original purchaser, during its specified
time frame listed below, and for products manufactured by Thule. The
warranty terminates if the product’s owner fails to present
this Term of Warranty when requesting repairing services from Thule,
under the terms provided herein.
Subject to the limitations and exclusions described in this
warranty, Thule will remedy defects in materials or workmanship by
making the necessary repairs within thirty days without charge for
parts or labor. In addition, if it is not possible to remedy the
defects, Thule will replace the product, the consumer may elect to
receive a refund equal to the purchase price paid for the product,
or, a credit to be used toward the purchase of a new Thule product in
the same category.
This Thule warranty coverage does not, under any circumstances,
cover any damage to non-Thule products used in conjunction with
No warranty is given for defects caused by normal wear and tear,
scratches, accidents, modifications or any types of repair other than
those authorized by Thule.
No warranty is given for defects resulting from conditions beyond
Thule’s control including, but not limited to, misuse, overloading,
or failure to assemble, mount or use the product in accordance with
Thule’s written instructions or guidelines included with the
product or made available to the purchaser.
In the event that a product is defective, the purchaser should
contact the Thule dealer from whom the product was purchased. If the
dealer is not able to correct the defect, the purchaser should
contact Thule in writing.
In the event that the product needs to be returned, a
representative from Thule will provide the purchaser with the
appropriate mailing address and any additional instructions. Please
note that the purchaser will be responsible for mailing the product
to Thule, with proof of purchase in the form of an original purchase
invoice or receipt, and with a detailed description of the defect.
The mailing costs will be refunded by Thule, upon presentation of the
related mailing receipts.
Disclaimer of Liability: Repair or replacement of a defective
product or the issuance of a refund or credit (as determined by
Thule) is a purchaser’s exclusive remedy under this warranty.
Damage to a purchaser’s property or other person is excluded.
This warranty is expressly made in lieu of any and all other
warranties, express or implied, including the warranties of
merchantability and fitness for a particular purpose, but excepting
the warranties which are expressly provided by law.
Thule’s sole liability to any purchaser is limited to the
remedy set forth above. In no event will Thule be liable for any lost
profits, lost sales, or for any consequential, direct, indirect,
incidental, special, exemplary, or punitive damages or for any other
damages which were not directly and clearly caused by a defecting
This warranty gives you specific legal rights. You may also have
other rights which vary based on country or state.
To receive any notifications about your product, register your product with us.