I wanted to like this backpack. I purchased this as a gift for biking with a laptop and rock climbing equipment, but once it arrived I noticed the tube style design is a bit restricting. It can fit a surprising amount of stuff (I managed to fit 8 webbing style climbing harnesses into it at once), but it doesn't work for my intended use. Bag doesn't sit open to my liking while empty and I ended up not liking the placement of extra pockets. Unable to exchange/return since I bought it on discount so now I must try to sell. Big bummer Thule wasn't willing to work with me on such a small (to them) purchase.