I want to like this rack.
The ease to drop down this rack for trunk access is exceptional. Have had no problems with the rack attaching to the hitch.
However - and this is a big however - no matter how securely I attach bikes with the rubber straps, they work their way out of the cradles. When doing interstate travel at 70 mph this is a problem. Sometimes the rubber straps stretch and still hold the bike to the bar (though out of the cradle) and other times they tear. Yes, I'm using the anti-sway gadget as well.
In the past I've used the trunk mount Raceway Pro and never ever had this problem.
I'm heading across state next week and will leave my bike at home because I don't want to stop every couple of exits to lift the bikes back into the cradles and resecure them.
Don't know if the cradle design is slightly different than the Raceway Pro, but it's just not working for me. Disappointed.