I'm a full time employee, full time student and I work on film sets on the side. I require a lot out of a bag. Having said that, I like this backpack. I really do. I've heard great things about Thule's quality, and it is a well-deserved reputation. This Crossover is made of tough material that I'd take on my toughest adventures. But the pack is poorly executed and the capacity is seemingly nowhere near 32 liters. I originally had an Ogio Renegade RSS as a daily driver -- a good pack for technology, but not very tough -- that I was upgrading from because it only held 27 liters and when I joined a major film set, I needed room for work, school and film essentials in one bag and the RSS would hold everything but some of my film stuff. Unfortunately, when I got this 32 liter Thule bag, it wouldn't even hold my work and school gear without filling up to its max. I don't know if there is variance with how capacity is calculated by manufacturer, but my Ogio can hold 25% more than this bag can despite being a smaller bag. And at even a modest capacity, the front accessory pocket becomes unusable and incompliant due to the contents of the main pocket pushing on it -- something the Ogio never did even when stuffed.
Overall, the style, build quality and choice of material is good, but the overall execution is flawed and the capacity claims are misleading. Still, I was impressed enough by this pack to return it and get a Subterra 34L.
Having said all of this, if you arent going to be relying on using all 32L of space in this thing, this will likely be a good buy for you. But if you're in the 95th percentile of extreme backpack users needing something a bit more serious, this is not your bag. It just doesn't cut it.