Great Rack. Happy With It!
Glad I read the earlier comment referring to the strap having two positions. I bought half of my carrier on Craigslist without the instructions. I called Thule about getting longer straps for my Sondors Ebike with 5 " tires. I explained how strap was short, asked what the longer strap length was. Emplolyee joked that it was too late in day to expect him to measure straps from box. Thule guy DID NOT share the info that strap had two positions! Instead told me to buy the strap that comes with 595 XL (He meant to say 594 XL) luckily I stumbled on the above comment poster helpful info. I put strap in closer position and now I have the length needed! Thule might want to update their phone staff on the features that their products have.
Walnut Creek, CA.