I bought this bag to replace my daily messenger bag. I found myself travelling frequently and having to move items from my messenger to my backpack was inconvenient. However, I needed a bag that had lots of organization, clever pockets for access, laptop safety, comfortable to handle day travel, adequate room to store goods, and lastly look discrete enough to not be a "loud" statement. This bag checked off all the above. I have only a few things that are minor personal preferences I'd prefer more. The bag is incredibly stiff, which does does require a little more heft getting into them. The roll-top buckles are almost too strong and hard to click into place on the fly. Not that I don't appreciate the quality of them as they are bomber, but they are difficult to push into place. The stiffness of the bag also leads to making some of the pockets seem smaller than they are as the rigidness keeps them from expanding to their full capacity - however, over time the bag will probably work in a bit. These again are minor things as the bag is still so new I can't compare it to the years of work I gave my other bags. One of the most clever features, that I use to pack my lunch into is the camera compartment. I LOVE THAT. When I'm traveling it is my shoe/jacket compartment for easy grab and go. The bag is clearly durable, zippers and clips are strong, and the straps are very adjustable and comfortable. Would I recommend this bag? Absolutely! Not to mention Thule's excellent customer service was worth noting as well.
The Hat Guy