We originally purchased our double Cougar in 2008 from Charriot (the original mother company)with the biking and running kits. We bought the walking wheels only 2 years later when travelling oversees and by then we had 3 kids so we used this intensively. I tried the wheels from my sister and was sold on them. I use them regularly when walking to the market, in airport, etc. It does make a uge difference when maneuvering in tight spaces (like Canada's Day celebrations, etc.) Worth every penny. Also, I called several times Charriot with questions, advice, etc., and it was the best service I ever got. They sent me pictures via email also links to their website, called back to make sure I got all the info about installation, etc. I am sorry that others may have gotten a lower service level. I think the original Charriot was THE best company for baby and child products and it changed our life quality for the best.
Active Mom of 4
New Brunwick, Canada