FAQ

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Find below the most frequently asked questions.

  • Roof Racks
    • What should be the distance between the cross bars?
      If no special fitting positions are given in the assembly instructions, try to maintain a minimum distance of 700 mm between the load carrier bars. When carrying long loads, the minimum distance between both cross bars should not be less than 600 mm.
    • What is the load capacity of my Thule roof rack?
      The maximum load, specified in the assembly instructions, is not to be exceeded. However, this limit is always subordinate to the maximum load recommended by the manufacturer of the car itself. It is always the lowest value that applies. Max. roof load = load carrier weight + any fitted carrier accessories + the weight of the load itself.
    • How should the load be secured?
      The load may not significantly exceed the load carrier’s width, and it should always be spread evenly across the load carrier and with the lowest possible centre of gravity. All loose or removable parts of the load (such as bike child seats, tyre pumps, fins and so on) should be taken off prior to loading. The load should be thoroughly secured. Elastic straps are not to be used. The load’s security should be checked after a short distance, and thereafter at suitable intervals. Tighten the load’s securing straps whenever necessary. NOTE! Always check the load’s attachment security.
    • What about maintenance of my load carrier?
      Check and replace worn-out or defective parts. The load carrier should always be cleaned and maintained, especially in the winter. Screws, nuts and locks (if fitted) should be lubricated at regular intervals. When not in use, the product should be removed from the vehicle. When the product is removed from the vehicle, all loose parts should be stored safely.